Who they are
Convex: Database, server functions and file storage for the whole service. Handles account, order, booking, prescription and report data.
Expo: Delivers push notifications to the Dozio apps. Handles a device token and the notification text.
Resend: Sends sign-in and email verification codes. Handles your email address and the code.
OpenStreetMap (Nominatim): Turns your location into a town name on the website, when you allow location. Handles approximate coordinates.
Google Maps: Shows maps in the partner app for delivery areas and technician routes. Handles map positions viewed by partners.
Razorpay: Subscription billing for pharmacies, doctors and labs once the free pilot ends, and card or UPI payments if they are switched on. Customers pay providers directly today. Handles partner billing details and payment records, when billing starts.
Changes
We update this list before we start using a new provider that handles personal data.
These policies are written in plain English. If anything here is unclear, ask support.